About Brutal Pixie.

Brutal Pixie is your premier content and communications partner. 

When you work with us, you create communications that reinforce your customer relationships. When your customers love you — in the ‘always and forever’ kind of love — that becomes the ultimate competitive advantage. This is what we’re all about!

Brutal Pixie’s consultants come armed with deep expertise, and a huge range of skills. Among them are: 

  • communications advisory
  • publishing advisory
  • ghostwriting
  • content production
  • editorial
  • customer service expertise
  • user experience understanding
  • problems investigations
  • systems creation and auditing
  • … and much more. 

We pride ourselves on the very best service in the market. 

You’ve become the benchmark by which I evaluate my other suppliers… who often fail.’

Gina Brooks, Director of Training x Design

You can expect to work with a consultant who has impeccable style and manners, and who only has your best interest at heart. 

It isn’t about money for us: Your enthusiasm for your customers, and their love for you is what really drives us. 

We do this because -

  1. we want you to have what we have
  2. we want your region’s economy to grow and stay strong.

Brutal Pixie won’t help you get new customers.

One of the most disheartening marketing experiences is creating tons of content and not seeing sales follow.

We know it’s because content sent into the void doesn’t create sales. 

Relationships do.

Existing customers are 50% more likely to try new products, and to spend 31% more. Increasing customer retention rates by 5% increases profits 25% to 95%.


Loving your customers is just one step on the journey.

You can join us on our quest for making everyone feel special.

  1. Start: Get your voice, values, and message right — and know how to deploy it.
  2. Love: Make your customers feel like they are the most special people in the world.
  3. Enrich: Lead your tribe, who will consume everything you publish (they’re most likely to buy).
  4. Grow: Adapt over the long-​term with excellence in systems and process.

Which step are you up to?