Create Sticky Clients Workbook accompanies our free seminar on how to create sticky clients. Use it to work through your thinking, establish your foundation, and begin designing your own sticky clients system.
The workbook is NOT free, for a simple reason:
If you pay for the knowledge and the system, you will be serious about putting it in place. Freebie seekers have no place in customer service design. It takes effort. Even deciding to buy a product requires effort. Start on the right foot!
Creating sticky clients is really about the message that you want to convey to others.
It isn’t just about great service design. It’s about ownership, team support, culture, and great communication.
This seminar is brought to you by Leticia Mooney, the founder of Brutal Pixie. She has spent years building and designing a service culture that creates clients like family.
Eventually, the Pixie Queen decided that it’s time to start sharing it with the world. Here’s what she had to say:
Sticky Clientele is something about which I am super passionate. While this isn’t exactly the Pixie’s core business, it is a strong part of my own speaking and training expertise. The reality is that content, publishing, and communications IS a customer touchpoint… or could be. Service design and content design are inextricably related for ONE simple reason:
Everything you exhibit is a demonstration of your message. Your message isn’t just in your content; it’s in your service, your company behaviours, and forms part of your reputation.
Get more guidance by booking a free discovery session: https://calendly.com/brutalpixie/free-discovery-session